Hard Rock Hotel Riviera Maya - Puerto Aventuras

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Hotel Riviera Maya - Puerto Aventuras

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Spa & wellness center

Overview

Hard Rock Hotel Riviera Maya is a 5-star hotel providing a fashionable accommodation near to Xpu-ha Beach, Dolphin Discovery and Xel-Ha Park.

Hard Rock Hotel Riviera Maya is set next to the scenic white-sand beach. The property is located 1 km away from Puerto Aventuras city center with archaeological sites and a museum nearby.

Quick access to casinos and restaurants is provided.

Hard Rock Hotel Riviera Maya can be reached in 70 minutes by car from Cancun International airport.

Rooms

There are 489 rooms including special king room, deluxe king room and grand two room double room in this exclusive hotel, offering a stunning view of the garden as well as an iron with ironing board, a private safe, complimentary wireless internet, multi-channel TV and a wardrobe. Some rooms feature views over the Caribbean Sea. Room facilities also include a stove and a dishwasher for self-catering.

Eat & Drink

A varied buffet breakfast is offered at the bar. Guests will enjoy delicious meals at the gourmet restaurant serving international cuisine. The bar serves fruit juices, wines and tea as well as pizza and snacks. Serving a wide range of dishes, Mango's can be reached within 10 minutes’ walk.

Services

Hard Rock Hotel Riviera Maya offers a conference room, a business centre and a photocopier to satisfy the needs of business guests.

Relax

Treatment facilities feature massage and steam baths. On-site fitness amenities include a fitness center, a gym and yoga classes.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   489.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Florist/Flower shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking
  • Snorkeling
  • Canoeing
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Air conditioning
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

How to reach hotel

hotel Hard Rock Hotel Riviera Maya - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Get directions
City Center
  • Puerto Aventuras
    2700 ft
Airports
Beaches
  • Xpu-ha Beach
    4100 ft
  • Fatima Bay
    4300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489

Rooms and availability

Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Rock Royalty Level Deluxe Platinum Two Double Beds
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room features a balcony, bathrobe and spa bath.

Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Gold Deluxe King Room PURE
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Gold Deluxe Double Room Pure
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Hard Rock Hotel Riviera Maya photos Room
Rock Suite Platinum
  • Room size:

    2585 sq. feet

  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Outdoor furniture
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite has a balcony, tile/marble floor and dining area.

Heaven Deluxe Diamond King Room– Adults Only
  • Room size:

    485 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room has a balcony, tile/marble floor and hot tub.

Heaven Deluxe Gold Two Double Beds – Adults Only
  • Room size:

    485 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
Room Description:

This double room features a balcony, air conditioning and bathrobe.

Heaven Deluxe Gold Kind Room – Adults Only
  • Room size:

    485 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
Room Description:

This double room features a balcony, bathrobe and minibar.

Heaven Deluxe Platinum Sky Terrace King Bed – Adults Only
  • Room size:

    970 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
Room Description:

This suite features a balcony, air conditioning and bathrobe.

Heaven Rock Royalty Level Deluxe Platinum King Bed – Adults Only
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
Room Description:

This suite features a balcony, satellite TV and minibar.

Heaven Rock Suite Platinum – Adults Only
  • Room size:

    2585 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
Room Description:

This double room features a balcony, bathrobe and minibar.

Hard Rock Hotel Riviera Maya photos Room
Platinum One-Bedroom Suite Terrace
  • Room size:

    970 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Outdoor furniture
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Media:Satellite TV
  • Wake up service
  • iPod docking station
  • CD player
  • Blu-ray player
Room Description:

This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Hard Rock Hotel Riviera Maya photos Room
Platinum Two-Bedroom Suite Terrace
Sea view
  • Room size:

    1930 sq. feet

  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Barbeque grills
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults. The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested. Extras include a flat-screen satellite TV, DVD player, Xbox 360 and a minibar.

Hard Rock Hotel Riviera Maya photos Room
Diamond Deluxe King Room
  • Room size:

    485 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This room features a hot tub and pool views. Guests will also find a free bottle of wine and beach bag, as well as a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Hard Rock Hotel Riviera Maya photos Room
Gold Deluxe Double Room
  • Room size:

    485 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This room features a hot tub and garden views. Guests will also find a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Hard Rock Hotel Riviera Maya photos Room
Deluxe Family Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Game console
  • Wake up service
  • DVD player
Room Description:

This large room features 2 connecting room, plus a private balcony and an ensuite hot tub. There is also a flat-screen TV with a video-game console and DVD player, plus a telephone, minibar and safety-deposit box. The bathroom boasts free toiletries, candies and chocolate milk.

Hard Rock Hotel Riviera Maya photos Room
Gold Deluxe King Room
  • Room size:

    485 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room features a balcony, minibar and tile/marble floor.

Hard Rock Hotel Riviera Maya photos Room
Deluxe Platinum Partial Ocean View
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

In addition to a partial ocean view, this room features a: - Balcony with hammock - Liquor Dispenser - Minibar with beverages - Purified water - Rock Spa® bath amenities

Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Rock Royalty Level Deluxe Platinum King
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room features a balcony, satellite TV and spa bath.

Hard Rock Hotel Riviera Maya Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • ecopark Kantun Chi2.8 mi
    Federal Highway 307, Puerto Aventuras
  • Chankanaab Park8.2 mi
    Carr. Costera Sur Km 9.5
  • Centro Ecologico Akumal8.4 mi
    Km 104 Carretera Puerto Juarez-Tulum, Akumal
  • Xcaret Eco Theme Park7.9 mi
    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen
  • Cenote Santa Cruz8.3 mi
    Akumal, Akumal

Near the hotel

  • Dolphinaris Park Riviera Maya3600 ft
    km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
  • Dolphin Discovery4200 ft
    Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
  • Xpu-ha Beach4100 ft
    Puerto AventurasMexico
  • Oasis Beach4300 ft
    Puerto AventurasMexico
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489
Hotels nearby
Cities nearby

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How to reach hotel

hotel Hard Rock Hotel Riviera Maya - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Crta. Cancun - Chetumal Km 72, Puerto Aventuras, Mexico, 77710

Get directions
City Center
  • Puerto Aventuras
    2700 ft
Airports
Beaches
  • Xpu-ha Beach
    4100 ft
  • Fatima Bay
    4300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489